Tenant Policies

At Active, we pride ourselves on assisting our tenants by providing supportive housing services specifically designed for people with disabilities. All of our policies are designed to comply with current legislation while supporting our tenants.

Please see our community and organisational policies below.

  1. Allocations of Housing PolicyEffective January 1, 2019
  2. Arrears ManagementEffective 14 January, 2019
  3. Code of Conduct Policy
  4. Complaints, Compliments and Appeals PolicyEffective November 2018
  5. Pets PolicyEffective December 2019
  6. Privacy & Information Security PolicyEffective January, 2019
  7. Tenancy HandbookImportant information for tenants
  8. Tenant Engagement PolicyEffective December 2018