August 3, 2013

active-alma-street-17As part of our commitment to understanding our tenants’ evolving needs and assessing the services we offer, Active carries out an Annual Tenant Feedback Survey. This provides our tenants with a chance to voice their opinions and share their experiences, and already 26% have responded to the 2013 call-out. We welcome both brickbats and bouquets, in the interests of ongoing improvement!
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Results of the survey will be collated by an independent researcher and the draft results will be shared with Active’s Tenant Reference Group in July. Once their feedback has been incorporated, the final report will be presented at the August Board Meeting. The results will then be made available to all tenants via the tenant newsletter and Active website, and to our strategic partners via the next issue of Active Update in September.